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M55157FR4510
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Contact - Mondial Relay

Contact

Have questions or need help? Feel free to contact us using the form below. Our team will get back to you as soon as possible.

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Contact information

Address Mondial Relay
ZAC des 4 vents
5 avenue Antoine Pinay
59510 HEM, France
Phone 09 69 32 23 32
Monday to Friday, 9am - 6pm
Email contact@mondialrelay.fr
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Frequently Asked Questions

Find quick answers to your common questions below.

How can I track my parcel?
You can track your parcel on our website using the tracking number provided to you by email or SMS.
How long is my parcel kept at a Pickup Point?
Your parcel is kept for 14 days at a Pickup Point. After this period, it will be returned to the sender.
How can I change my Pickup Point?
To change your Pickup Point, log in to your account and access your current order. You can select a new Pickup Point if the parcel has not been shipped yet.
What should I do if my parcel is damaged?
If your parcel is damaged, please report it immediately upon receipt. You can also contact us via this form or by phone.