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M55157FR4510
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Frequently Asked Questions - Mondial Relay

Frequently Asked Questions

Find answers to your questions about our services and how Mondial Relay works.

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What are the delivery timeframes?
Delivery timeframes vary depending on the chosen service. Delivery to a Pickup Point usually takes 2-3 business days. Home delivery can take between 1-5 business days depending on your location and the service selected.
Can I change the delivery address after placing my order?
Yes, you can change the delivery address as long as your parcel has not been shipped. Log into your customer account and go to the 'My Orders' section to make this change.
Does Mondial Relay deliver internationally?
Yes, we deliver to many European countries including France, Belgium, Luxembourg, Spain, Germany, Austria, the Netherlands, Portugal, and Italy.

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