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M55157FR4510
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Frequently Asked Questions - Mondial Relay

Frequently Asked Questions

Find answers to your questions about our services and how Mondial Relay works.

Delivery Pickup Points Account Tracking Returns Payment
How do I return an item?
To return an item, log into your account and access the relevant order. Follow the return instructions which may vary depending on the seller. Generally, you will need to print a return label and drop your parcel at a Pickup Point.
How much does a return cost?
The cost of a return depends on the seller's policy. Some sellers offer free returns, while others may charge return fees. Check the seller's terms and conditions for more information.

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